This Privacy Policy sets forth the privacy practices for ZEVEN TWO Pty Ltd (“ZEVEN TWO”), www.zeventwo.com.

ZEVEN TWO is committed to providing you with the best possible customer service experience and protecting your privacy. We are bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of Your Personal Information

Many aspects of our site can be viewed without providing personal information. However, to access certain features or services (such as account creation, order processing, or customer support), you may be required to submit personally identifiable information.
This may include, but is not limited to:

  • A unique username and password,

  • Contact details such as your name, email address, postal address, and phone number,

  • Sensitive information used in the recovery of lost passwords,

  • Payment details required to complete transactions.

  • Zeven Two's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

Sharing of Your Personal Information

We may occasionally engage third-party companies to provide services on our behalf. Examples include:

  • Handling customer enquiries,

  • Processing transactions and payments,

  • Managing shipping and logistics.

These companies are permitted to obtain only the personal information they need to deliver the service. ZEVEN TWO takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of Your Personal Information

For each visitor to the site, we may collect non-personally identifiable information, such as:

  • Browser type, version, and language,

  • Operating system,

  • Pages viewed while browsing the site,

  • Page access times,

  • Referring website address.

This information is used solely for internal purposes such as analysing traffic, trends, and improving your browsing experience.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in this Privacy Policy. Any changes will apply only to data collected after the policy update, and updated practices will be clearly reflected in the revised Privacy Policy.

Accessing Your Personal Information

You have the right to access your personal information, subject to exceptions allowed by law.
If you would like to access your information, please contact us. For security reasons, you may be required to put your request in writing.

ZEVEN TWO reserves the right to charge a fee for searching for and providing access to your personal information on a per-request basis.

Contacting Us

ZEVEN TWO welcomes your comments and questions regarding this Privacy Policy. If you would like further information, please contact us:

ZEVEN TWO Pty Ltd
19 Industrial Park Drive Lillydale 3140 
Victoria, Australia

Email: hello@zeventwo.com
Business hours: Monday – Friday, 9am – 5pm AEST

Changes to This Privacy Policy

ZEVEN TWO reserves the right to make amendments to this Privacy Policy at any time. If you object to the Privacy Policy, you should not access or use this website.